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Legal Disclaimer and Liability Waiver

Last updated: 23/05/2026

⚠️ Important: Read Before Using

FeelPair is a communication and reflection tool for couples. It is NOT a mental health service, psychological therapy, counseling, professional mediation, or any kind of clinical consultation.

This application DOES NOT replace the care of mental health professionals, psychologists, therapists, counselors, mediators, or any other licensed professional.

If you or your partner are experiencing an emotional crisis, thoughts of self-harm, domestic violence, abuse, or any situation requiring immediate professional attention, please seek qualified professional help immediately.

1. Nature of the Service

FeelPair offers:

  • Structured communication tools: Conversation guides and exercises to facilitate dialogue between partners.
  • AI assistant: An automated system that provides general suggestions based on communication patterns, with no diagnostic capability or clinical judgment.
  • Reflection exercises: Activities designed to encourage introspection and constructive dialogue.
  • Progress tracking: Tools to record emotional states and review past conversations.

What we DO NOT offer:

  • Psychological or mental health diagnoses
  • Treatment of mental or emotional disorders
  • Certified professional counseling
  • Legal or professional conflict mediation
  • Crisis or emergency intervention
  • Substitute for professional couples therapy

2. AI Assistant Limitations

The FeelPair AI assistant:

  • Is not a professional: It is an automated system with no capacity for human reasoning, genuine empathy, or clinical judgment.
  • Does not diagnose: It cannot and should not diagnose psychological, emotional, or mental health conditions.
  • Can make mistakes: Generated suggestions may be incorrect, inappropriate, or inapplicable to your specific situation.
  • Not personalized: Responses are based on general patterns and may not suit all situations.
  • No professional oversight: Interactions are not reviewed or supervised by mental health professionals.

3. Liability Waiver

By using FeelPair, you agree that:

  • You use the application at your own responsibility and risk.
  • FeelPair and its developers are not liable for decisions made based on the application's suggestions.
  • The application does not guarantee specific results in your relationship.
  • We are not responsible for emotional, psychological, financial, or any other type of damages that may arise from use of the application.
  • You are responsible for seeking professional help when necessary.
  • Information provided in the application is general and educational in nature; it does not constitute professional advice.

4. When to Seek Professional Help

You should seek immediate professional help if:

  • You or your partner experience suicidal or self-harm thoughts
  • There is physical, emotional, or psychological violence in the relationship
  • Substance abuse is affecting the relationship
  • You experience symptoms of depression, anxiety, or other mental disorders
  • Conflicts are significantly affecting your daily life
  • You are considering separation or divorce
  • There is infidelity or other serious trust issues
  • Any situation requiring specialized professional intervention

Help resources:
• 988 Suicide & Crisis Lifeline (US): dial 988
• International Association for Suicide Prevention: iasp.info/resources/Crisis_Centres
• Emergency: 911 (US) / 999 (UK) / 112 (EU)
• Find a licensed psychologist or couples therapist in your area

5. No Professional-Client Relationship

Use of FeelPair does not establish any professional-client, therapist-patient, counselor-client, or similar relationship between you and FeelPair or its developers.

There is no duty of professional confidentiality such as would exist with a licensed psychologist, therapist, or counselor. Although we protect your privacy under our Privacy Policy, this does not constitute professional secrecy in the legal sense.

6. Data Privacy and Security

While we take measures to protect your information:

  • We do not share your conversations with third parties, except when required by law.
  • We use encryption to protect your data in transit and at rest.
  • Your information may be processed by third-party services (such as AI providers) under confidentiality agreements.
  • You are responsible for maintaining the security of your account and password.

7. No Warranties

FeelPair is provided "as is" and "as available", without warranties of any kind, express or implied, including but not limited to:

  • Warranties of improvement in your relationship
  • Warranties of continuous service availability
  • Warranties of accuracy of AI suggestions
  • Warranties of fitness for a particular purpose

8. Limitation of Liability

To the maximum extent permitted by law, FeelPair and its developers shall not be liable for:

  • Direct, indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, or intangibles
  • Damages resulting from use or inability to use the service
  • Decisions made based on application content or suggestions
  • Deterioration of personal relationships
  • Mental or emotional health problems

9. Jurisdiction and Applicable Law

This legal disclaimer is governed by the laws of Uruguay. Any dispute related to the use of FeelPair shall be submitted to the exclusive jurisdiction of the courts of Montevideo, Uruguay.

10. Acceptance of Terms

By using FeelPair, you confirm that:

  • You have read and understood this entire legal disclaimer
  • You accept all terms and conditions established herein
  • You understand that FeelPair is not a professional mental health service
  • You are over 18 years old or have authorization from a parent/guardian
  • You will seek professional help when necessary

11. Modifications

We reserve the right to modify this legal disclaimer at any time. Changes will take effect immediately upon publication on this page. It is your responsibility to review this disclaimer periodically.

Contact

If you have questions about this legal disclaimer, you can contact us through our support form.

Remember:

If you are in crisis or need immediate help, contact emergency services or a licensed mental health professional. FeelPair is not appropriate for emergency situations.